Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 5-7 business days tracking information to become available.
Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.
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Dress up your outfit with a fabulous custom photo charm necklace by Soufeel. There are so many different pre-made options to select from, however there are also many ways to create your own customized pieces. For something extra special, Soufeel photo charm necklaces and lockets allow you to add in photo memories that you will want to hold close to your heart. You also have the option of ordering plain chains and charms separately so that you can change up your necklace whenever you want. Wear necklaces with one or more charm depending on your fashion mood for the day. You could also gift a jewelry fan in your life with a variety of chains so that they have something to slip their charms onto when they don't want to wear them on bracelets.