Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 5-7 business days tracking information to become available.
Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.
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Soufeel has elegant packaging accessories that you should check out to go with your jewelry purchases. They are a great way to present your purchases to the recipient. These are quality items that can be reused. You can purchase everything from bracelet boxes and Soufeel gift bags to general jewelry boxes and packaging sets. Presentation is everything for these important moments. Soufeel has also come with out a functional jewelry box that is sleek and durable. It is beautifully designed and will look so nice displayed out on a dresser or vanity. The jewelry box also makes for a fantastic gift for a jewelry lover in your life. They will get a ton of use out of it.