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    Where is my order?

    1. Allow 5-30 mins for payment processing. Check back to track your order.

    2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

    3. We’ll email you when it’s on its way—check inbox/spam!

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Want to cancel, modify, or return your order?

    • 1. Tap here to find your order first.
    • 2. Based on your order status, you can:
    • - View Design Details & History
    • - Upgrade Express Shipping (if order is eligible)
    • - Change Products
    • - Cancel or Refund (unshipped)
    • - Return & Exchange (delivered)
    • - Confirm Received to Review
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    Where is my order?

    1. Allow 5-30 mins for payment processing. Check back to track your order.

    2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

    3. We’ll email you when it’s on its way—check inbox/spam!

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Want to cancel, modify, or return your order?

    • 1. Tap here to find your order first.
    • 2. Based on your order status, you can:
    • - View Design Details & History
    • - Upgrade Express Shipping (if order is eligible)
    • - Change Products
    • - Cancel or Refund (unshipped)
    • - Return & Exchange (delivered)
    • - Confirm Received to Review
      See Our Best seller
      Personalized Interactive Pet Rope Frame | Custom Watercolor Dog & Cat Portrait
      SKU:
      MYBKJPS317038
      35% OFF
      Style
      Single Pet Rope Frame
      Connected Pet Duo Frame
      Style
      Quantity
      Share
      Support
      SHIPPING TO:
      Description

      Celebrate Your Pet's Playful Spirit

      Transform your favorite pet photo into a handcrafted watercolor-style portrait that captures their unique personality.

      Each artwork features a real braided rope woven through the frame, creating the illusion that your pet is joyfully holding onto it. The result is a charming piece of wall art that feels lively, interactive, and deeply personal.

      Whether it's your playful puppy, curious cat, or lifelong companion, this custom frame turns everyday memories into timeless home décor.

      Choose Your Favorite Style

      🐶 Single Pet Rope Frame

      Perfect for showcasing one beloved pet.

      Your pet is illustrated in a beautiful watercolor style while playfully biting or tugging on a real braided rope that extends through the frame, creating a unique 3D effect.

      🐾 Connected Double Frame Set

      Celebrate two best friends together.

      Each pet appears in its own individual frame, connected by one continuous braided rope between the two frames-creating the illusion that they're playing tug-of-war across the artwork.

      Perfect for:

      • Two dogs
      • Two cats
      • Dog & cat siblings
      • Pets and their best friends

      Why Pet Parents Love It

      ✔ Personalized from your own pet photo

      ✔ Hand-painted watercolor illustration

      ✔ Real braided rope integrated through the artwork

      ✔ Premium solid wood frame

      ✔ Ready to hang or display on a shelf

      ✔ A meaningful keepsake that lasts for years

      A Gift They'll Never Forget

      Perfect for:

      • Pet lovers
      • Dog moms & dog dads
      • Cat lovers
      • Memorial gifts
      • New pet parents
      • Birthday gifts
      • Christmas gifts
      • Housewarming gifts
      • Anniversary gifts

      Every frame is custom-made with love and designed to celebrate the bond you share with your furry family member.
      • This item cannot be returned unless it is defective or damaged.
      • This item cannot be modified once you finish payment.
      • This item is covered by our 90-DAY RETURN policy.
      Devoluciones los 90 días
      90 DAYS Return/Exchange Policy
      We support a 90-day return policy, if you purchase an warranty, you can extend this period to 180 days

      Return & Exchange Service Procedure

      • STEP 1 Contact Customer Service and Request Return Detail. Email: cs@soufeel.com
      • STEP 2 Customer will receive an email notification once your request is approved.
      • STEP 3 The customer packs the package and sends it.
      • STEP 4 Get Refund or Replacement after we receive the products.

      FULL COVERAGE Return/Exchange Policy

      • The following reasons are covered by our 90 day FULL COVERAGE Return/Exchange Policy. (We will be responsible for the return postage fees and replacement fees)
      • 1. The product customization information does not match or an error in customization.
      • 2. We sent the wrong order or item(s), you received any broken items, or the quality of the products you received is poor/defective.
      • 3. Unclear pictures rendering or lettering
      • 4. Wrong or mismatched size.

      NO RETURN & EXCHANGE

      • The following reasons are NOT covered by our 90 day return policy. We are not liable for these issues.
      • 1. Products that exceed the return processing time limit (90 days after the order is signed).
      • 2. The non-quality issue for personalized products.
      • 3. Product damaged by misuse, mishandling, or poor maintenance.
      • 4. Items that have been washed, worn, or soiled and damaged resulting from customer's handling. For safety and hygiene reasons, personal items such as underwear, swimwear, socks, etc.
      • 5. Chose the wrong size for the product.
      • 6. Personal Reasons due to personal taste, change of mind etc.
      • 7. Partial returns or exchange of products from a set item is not acceptable.

      Precautions for return and exchange

      • 1. Items that are being returned should be new and unworn. They should be kept in its original condition in which you received them in.
      • 2. Coupon codes expires after use and cannot be restored after return.
      • 3. For personalized products, if you need to cancel or replace the product or replace the personalized content, you will have to pay 30% of the product price as the customization fee. (Special note: Even if you contact us immediately after placing the order to cancel/modify the order, we will charge the corresponding production fee because the customized product will be produced immediately once the order is placed in order to ensure a timely production and delivery. Thanks for you understanding.)
      • 4. We reserve the right to make any changes to this policy at any time. Notification of any changes will be posted on this page. If you have any questions about cancellations or any of our other policies, please contact our customer service.
      FREE U.S. SHIPPING
      over $69.00
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      by world's top designers
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      Genuine
      Comfortable Material
      90-Day
      Returns
      POSITIVE REVIEWS 100,000+
      High Quality
      FREE U.S. SHIPPING over $69.00
      RETURN & EXCHANGE
      within 90 days
      PAYMENT
      100% Secure

      TERMS & POLICIES

      COMPANY INFO

      CONTACT US

      • Mon.- Fri. 9:00 AM - 6:00 PM, New York Time
        STU INTERNATIONAL TRADING CO., LIMITED (80821230)
        UNIT 1307 BEVERLEY COMM CTR87-105 CHATHAM RD SOUTH TSIMSHA TSUIHONG KONG
        Need Instant Help? Start Here (24/7, No Wait—Faster Than Email)
        cs@soufeel.com

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