Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 5-7 business days tracking information to become available.
Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.
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Dress up your outfit with a fabulous charm necklace from Soufeel. There are so many different pre-made options to choose from, but there are also so many ways to create your own custom pieces. For something extra special, Soufeel charm necklaces and lockets allow you to add photo keepsakes that you will want to keep close to your heart. You also have the option to order single chains and charms separately so you can change your necklace whenever you want. Wear necklaces with one or more charms depending on your fashion mood for the day. You can also offer an array of jewelry in your life with a variety of chains so they have something to slip on their charms when they don't want to wear them on bracelets.